Shipping and Delivery Policy

Shipping & Delivery Policy 

We are committed to delivering your order accurately, in good condition and always on time. We partner only with reputed national courier companies to ship your orders. 

You can feel safe having a shipment from envie.in sent to your home or work address. All orders are dispatched in discreet and plain packaging. We ship your orders in discreet packaging. Our shipping label does not mention the product names. Your purchase is safely packed inside the box with original brand packaging. 

DELIVERY TIMELINES 

We try to ship the majority of our orders from our warehouse within 24 hours of order confirmation. However, each location has a different delivery time frame committed by the courier partner. You can expect your order to be delivered to you in 2-3 working days in major cities and 12-15 days for other locations as per your pin code. 

TRACKING DELIVERY 

We will send a confirmation email and SMS once your package has been shipped along with the tracking information of the package. You can track the status of the delivery by using our courier partners website. 

PRODUCT SHIPPING 

While we always try to ship all items in your order together, this may not always be possible due to product availability. We will inform you by SMS and Email and provide an estimate of the shipping date for the remainder of the order. 

In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded to the same payment method used while placing the order. 

PROBLEMS WITH DELIVERY 

If you believe that the packaging is tampered with or damaged, you can refuse to take delivery of the package, and call our Customer Care at +91 9108685650 or email us at care@envie.co.in , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. 

If your package is missing items from your order, please check if you have been charged for the missing item in the invoice enclosed. If you have been charged, please contact us immediately at +91 9108685650 or email us at care@envie.co.in

CHANGES TO THIS POLICY 

We may update our Shipping & Delivery Policy from time to time. We will notify You of any changes by posting the new Policy on this page. 

We will let You know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last updated” date at the top of this Policy. 

You are advised to review this Shipping & Delivery Policy periodically for any changes. Changes to the Shipping & Delivery Policy are effective when they are posted on this page. 

CONTACT US 

If you have any questions about the Shipping & Delivery Policy, You can contact us: 

By email: care@envie.co.in 

By phone: +91 9108685650 

By post: Saanvi Clothing Private. Limited, Plot No 450, Veerbhadra Palya, Vasundra Layout, Near KCP Circle, Dodaballapur-Nelamangala Road, SH 74, Doddaballapura, Rural Bangalore, Karnataka - 561203.